Advantages and Disadvantages of E-Banking | What is E-Banking? (2024)

Advantages and Disadvantages of E-Banking | What is E-Banking? (1)

Article byMadhuri Thakur

Updated May 20, 2023

E-Banking

E-banking is a system that provides customers with various online banking services by utilizing the Internet and telecommunications networks. This method allows customers to access their bank accounts and conduct multiple financial transactions. It is also known as Internet banking or online banking. It’s easy to see why E-banking is becoming more popular. It may only be suitable for some people. The absence of face-to-face interaction and the complexity of some technology can be a disadvantage. This article will discuss the advantages and disadvantages of E-Banking.

Advantages and Disadvantages of E-Banking | What is E-Banking? (2)

Top 5 Advantages of E-Banking

Some of the most notable advantages of online banking are as follows:

1. Ease

With e-banking, you can access these banking facilities anywhere and anytime. You can make all banking decisions without waiting in lines with a few clicks. It also resolves issues related to fraudulent transactions.

2. Easy to Track and Check Balances

E-Banking enables you to keep track of your finances at any given point in time. You can check the balance in India or abroad with just a few clicks. Moreover, e-banking lets you get a statement of your account, which keeps you informed about the money you have all the time.

3. Reduces the Additional Charges

With the help of e-banking, you can reduce your banking significantly. Online banks do not charge you for transferring money. Further, you do not have to pay the charges related to its upkeep. This also increases your savings.

4. Easy to Transfer Funds

With the help of e-banking, you can quickly transfer funds without going to the bank. However, you can transfer the fund at any time and any place. E-Banking enables you to make RTGS, NEFT, and IMPS. Moreover, you can make domestic and international transactions with a few clicks.

5. Access to a Plethora of Services from the Comfort of your Home

E-banking allows you to check and print balance inquiries, transfer money, make purchases online, pay utility bills online, view transaction histories, and more. Thus, E-banking will enable customers to apply for personal and home loans, mortgages, equity, and educational loans.

Top 5 Disadvantages of E-Banking

As mentioned earlier, there are several advantages and disadvantages of E-Banking. Let’s have a look at the penalties of E-Banking:

1. Disruptions in Technology-related Services

E-Banking is only possible with a proper internet connection, and a good internet connection is mandatory to access the facilities of e-banking. Moreover, if there are constant disruptions due to power cuts and the internet speed is low, it becomes tough to use e-banking. Furthermore, due to the scheduled maintenance, it can be challenging to access the service.

2. Security Breaches

Despite the precautions taken by the banks, e-banking transactions are still vulnerable to breaches. Moreover, With the advancement of technology, hackers have devised ways to break through the encryption used to protect user data from being compromised. Compromised, and this poses a severe threat.

3. Difficulties for Beginners

Only some people are familiar with the technology used in e-banking. Several people need help using or learning this new skill, making it more difficult. Due to the unavailability of proper knowledge and training, individuals are forced to go to the bank.

4. Lack of Personal Security Concern

Online banking needs a personal touch. A personal, in-person relationship with the bank is beneficial when availing of loans or looking for specific changes. Furthermore, if the bank knows you, they will happily update you on the best investment opportunities.

5. Limited Services

Although online banking provides many services, more is needed to replace the physical process. Specific banking processes require you to visit the bank physically. This usually happens when you apply for a loan. If you are taking a loan, you need to sign the document at the bank. Moreover, if you are withdrawing a considerable sum from your account, you also need to visit the bank to verify that the withdrawal is actually yours.

Conclusion

However, Every coin has two sides. Similarly, every service has its pros and cons, and knowing about both is essential to make a better decision. So, before you consider using e-banking, you must consider the advantages and disadvantages of e-banking.

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Advantages and Disadvantages of E-Banking | What is E-Banking? (2024)

FAQs

Advantages and Disadvantages of E-Banking | What is E-Banking? ›

By offering online banking services, the banking industry aims to improve client service. Customers can conduct online banking through the use of the internet, which is also known as virtual banking. Customers can use the main medium of the internet to undertake both financial and non-financial services.

What is e-banking and advantages and disadvantages? ›

By offering online banking services, the banking industry aims to improve client service. Customers can conduct online banking through the use of the internet, which is also known as virtual banking. Customers can use the main medium of the internet to undertake both financial and non-financial services.

What is the meaning of e-banking? ›

E-banking is a product designed for the purposes of online banking that enables you to have easy and safe access to your bank account. E-banking is a safe, fast, easy and efficient electronic service that enables you access to bank account and to carry out online banking services, 24 hours a day, and 7 days a week.

What are 3 advantages of online banking? ›

The 5 benefits of online banking
  • Check balances on accounts and view records of your transactions.
  • Pay bills automatically each month with easy-to-set-up auto payment.
  • Transfer funds between accounts.
  • Download or print statements for your tax or personal records.
  • Access your account 24/7.
Feb 14, 2024

What is the main advantage of electronic banking for the bank? ›

The bank has to hire less staff, as many traditional banking tasks can now be done on line when ever the customer finds it convenient. Customers are more likely to track there own accounts closer so fraud is reported sooner, less over drawn account, less time tracking down why a customer account went negative.

What are the disadvantages of e-banking? ›

Online banking does have some potential disadvantages. These include a lack of face-to-face customer support, cash deposit services and a risk of technology failures or security breaches.

What are the 2 pros and cons of online banking? ›

The pros include higher yields, lower fees, and high-tech features that help with account maintenance and budgeting. The cons include more difficult access to customer service, as well as online security concerns. Ultimately, you have to decide what's right for you.

What is the difference between e-banking and online banking? ›

The main difference between digital banking vs online banking is that digital banking is a broad term, referring to the new, digital advances we are moving towards in the space of banking. Online banking is more specific to using a bank's web-based services.

What is the difference between e-banking and internet banking? ›

Electronic banking or E-banking is a broad category of accessing banking services via electronic means, whereas Internet banking is a part or type of electronic banking. It is also known as electronic funds transfer (EFT) and uses electronic means to transfer funds directly from one account to another.

Is it safe to use e-banking? ›

Online banking is generally safe and not easy to hack — as long as you take the right steps to protect your information. This means setting up strong passwords and changing them frequently, and using additional tools like two-factor authentication to give yourself an extra layer of protection.

Can you deposit cash with an online bank? ›

If your online bank is part of an ATM network, you can deposit cash into your online account via a linked cash machine. You can also consider getting a reloadable prepaid debit card that you can deposit cash onto and link it to your online bank account.

What are 5 risks of online banking? ›

Due to the open nature of the Internet, all web-based services such as YAB's Online Banking are inherently subject to risks such as online theft of your User ID/UserName, Password, virus attacks, hacking, unauthorized access and fraudulent transactions.

What are two reasons to not use online banking? ›

  • Customer service lacks personal touch.
  • Not an option for those lacking access to the internet.
  • ATM options may be limited.
  • Greater due diligence required to vet the bank.
Dec 31, 2021

Why do banks send SMS to your phone? ›

Banks can use text messages to provide customers with one-on-one support. This gives customers the convenience of getting a quick response without having to wait for a live customer service agent. Banks can also use SMS to resolve customer issues quickly and easily. SMS can be a great marketing tool for banks as well.

How to send money to someone who doesn't have a bank account? ›

Ways to send money to someone without a bank account
  1. Prepaid debit cards. According to a 2021 FDIC study, 32.8% of unbanked households commonly use prepaid debit cards. ...
  2. Money orders. ...
  3. Gift cards. ...
  4. Online payment services. ...
  5. Digital wallets. ...
  6. Additional resources for unbanked populations.
Jul 17, 2023

How long should you keep a check that you deposited using a mobile app? ›

When using the mobile app to Make a Deposit, you will receive confirmation if the check deposit completed successfully. It's a good idea to keep your check for 30 days or until you are sure that the full amount has posted to your account.

What is the difference between online banking and e-banking? ›

Electronic banking or E-banking is a broad category of accessing banking services via electronic means, whereas Internet banking is a part or type of electronic banking. It is also known as electronic funds transfer (EFT) and uses electronic means to transfer funds directly from one account to another.

Is online banking the same as internet banking? ›

Internet banking is known by a variety of other names such as web banking, net banking, and online banking, which primarily revolve around front-end customer transactions done using internet browser on desktop and mobile devices and on mobile apps.

What are the advantages of e-banking compared to conventional banking? ›

The lack of overhead gives internet banks advantages over traditional banks, including fewer or lower fees and accounts with higher APYs. Internet banks lack personal relationships, no proprietary ATMs, and more limited services.

What is the difference between traditional banking and e-banking? ›

E-Banking provides the facility of marketing of products/ schemes online easily. Traditional Practices involves process which requires more time. E-Banking same lot of line as there is no need to stand in long queues. Traditional banking practices do not provide a complete check on banking transactions.

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