Are Online Banks Safe? (2024)

If you’re comfortable managing your finances with a computer or a smartphone -- and can do without standing in line at your local bank branch -- enrolling in an online bank or online credit union is a no-brainer. More people are seeing value in the convenience of banking online, but many brick-and-mortar bankers are still concerned about such risk factors as data security. In fact, online banks are quite safe, especially those that are federally insured.

But there are drawbacks to online banking worth noting, such as potential security vulnerabilities and fewer banking options for some banks. Here’s what you need to know about banking online and opening an account with an online bank.

What is an online bank?

For the most part, online banks provide products and services that traditional banks offer, but with the big exception that all transactions are made through the internet. There are no physical branches to visit to do in-person financial transactions. While online banks give you access to your account 24/7, all of your financial affairs are managed through the bank’s website or mobile app, and any interaction with customer service reps is through telephone, email or live chat.

Although the lack of physical branches may not appeal to some, others are drawn to online banks because they tend to offer higher-yielding rates and lower fees than traditional banks. That’s possible because online banks don’t have overhead costs, such as those needed to operate physical branches.

How safe are online banks?

Most online banks and credit unions are federally insured, which means that the US government will protect your money in the event the bank or credit union fails. Deposits at federally insured banks are insured by the Federal Deposit Insurance Corporation, while credit unions are insured by the National Credit Union Administration, each for up to $250,000 per person, per institution -- the same level of coverage you get at a traditional bank. However, before you begin banking with an online bank or credit union, confirm that it’s insured by the FDIC or NCUA.

To protect the funds in your account, online banks use many of the same data-encryption technologies that are used for online shopping such as encrypted email messaging, automatic logout functionality, two-factor or biometric authentication, continuous account monitoring and electronic signature verification.

But security shouldn’t stop there. As an account holder, you should take some simple steps to protect your information, such as using a secure internet connection and a strong password.

It’s also important to be aware of potential security threats and to take measures to ensure that you’re using a trusted and secure app.

How to stay safe when using online banking

Here are some simple steps you can take to protect your online banking information:

  • Ensure that the network you’re using is secure.
  • Create a strong, unique password.
  • Avoid public Wi-Fi.
  • Sign up for banking alerts.
  • Use two-factor authentication.
  • Keep personal information to yourself.
  • Don’t reuse passwords for separate accounts.

Your bank likely has data security measures in place, too, such as encryption, which scrambles information when it’s sent over the internet, as well as privacy policies. Visit BankFind on the FDIC’s website or use the NCUA’s Research a Credit Union tool to confirm whether a financial institution is federally insured.

Pros

  • Higher annual percentage yield: Online banks tend to offer higher interest rates on savings accounts than traditional banks.

  • Lower APRs: Digital banks often offer lower interest rates on loans and lines of credit.

  • Limited maintenance fees: Some online banks offer accounts with low or no maintenance fees or monthly minimum balance requirements.

  • Convenience: You can open an account, transfer money and apply for loans from anywhere with an internet connection.

Cons

  • Fewer account options: If you’re looking for an account with specific features, such as a joint or business account, you may have a harder time finding one through an online bank.

  • Harder to deposit cash: If you use cash, you’ll have to find another way to deposit it without going to a physical location.

  • No physical bank branch: If you prefer face-to-face service, then online banking may not be right for you. Keep in mind, banks such as Capital One offer a hybrid solution -- physical branches with the benefits of an online bank -- that may serve you well.

Is online banking right for you?

There are many types of online banks that provide a variety of services. An online bank can fulfill your financial needs (just as traditional banks have done), but whether the format agrees with your tastes is a personal decision. Determining what makes the most sense will hinge on many factors, including adequate security measures, competitive APYs and your comfort level with managing your financial affairs via mobile devices.

Online banks or credit unions can supplement your overall banking strategy. Instead of replacing accounts from a traditional bank, a high-yield savings account from an online credit union such as Alliant can serve as a place to build your emergency fund. Maintaining an emergency fund that is separate from the account used to manage routine living expenses can help you avoid draining your savings for frivolous reasons.

Keep in mind, online banking can be limiting if you often deposit cash. While online banking is a safe option, it’s up to you and your banking preferences when it comes to managing your finances.

The bottom line

With some basic precautions, online banking can be both convenient and offer security features that protect your personal information and money. Many banks offer two-factor or biometric authentication, use end-to-end encryption and monitor for unauthorized access. In case of a bank failure, you’ll also want to make sure your funds are FDIC- or NCUA-insured to protect your deposits up to $250,000 per person, per institution.

However, there are some potential downsides to consider, such as fewer account options and challenges with depositing cash. Ultimately, the decision to bank online depends on your individual needs and preferences.

Before opening an account at a physical branch or online bank, be sure to ask about the security and safety features the bank offers to protect your account. Take time to understand these services for your safety.

Editors’ note: An earlier version of this article was assisted by an AI engine. This version has been substantially updated by a staff writer.

Are Online Banks Safe? (2024)

FAQs

How safe are online only banks? ›

If they're FDIC-insured, online banks are as safe as traditional brick-and-mortar banks in many ways. You can also take steps as a consumer to ensure your account is as protected as possible when banking online, whether you bank with a brick-and-mortar or an online bank, also called a direct or digital bank.

Is My online banking Secure? ›

Banks take lots of precautions to make sure your online account is safe, including using encrypted websites, timed logouts and multi-step verification processes.

What is the main disadvantage of an online bank? ›

Cons of online banks

You can't deposit cash unless the bank is linked to ATMs that accept cash. The number of products tends to be more limited at online banks. Some only offer a few types of accounts.

How safe is online banking on your phone? ›

Risks of mobile banking

It's difficult to find software or technology that is entirely risk-free, and that holds true for mobile banking apps. The 2021 Nokia Threat Intelligence Report indicated that 50% of banking malware is targeted toward Android users, because Androids run on a fully open-source operating system.

Which bank has the safest online banking? ›

NerdWallet's Best Online Banks of 2024
  • UFB Direct: Best for Online banks with savings accounts only.
  • EverBank: Best for Online banks with checking and savings accounts.
  • TAB Bank: Best for Online banks with checking and savings accounts.
  • Upgrade: Best for Online banks with checking and savings accounts.
Dec 21, 2023

What is the most safe online bank? ›

With a rating of 4.6 out of 5 stars, Discover earned our top spot for the best online banks because of its competitive APYs on savings and CDs. Cheri Read is a former accountant turned professional personal finance writer.

What are two reasons to not use online banking? ›

  • Customer service lacks personal touch.
  • Not an option for those lacking access to the internet.
  • ATM options may be limited.
  • Greater due diligence required to vet the bank.
Dec 31, 2021

What happens if your online banking is hacked? ›

If your bank notices the signs of identity theft, it may close your account to prevent further fraudulent activity. Your card is suddenly declined. Hackers can break into your account and have a new card issued, which would deactivate your card. Your bank can also cancel your card if account fraud is suspected.

What bank has the tightest security? ›

Summary: Safest Banks In The U.S. Of April 2024
BankForbes Advisor RatingLearn More
Chase Bank5.0Learn More Read Our Full Review
Bank of America4.2
Wells Fargo Bank4.0Learn More Read Our Full Review
Citi®4.0
1 more row
Jan 29, 2024

What are 5 risks of online banking? ›

Due to the open nature of the Internet, all web-based services such as YAB's Online Banking are inherently subject to risks such as online theft of your User ID/UserName, Password, virus attacks, hacking, unauthorized access and fraudulent transactions.

Should I go with online banking? ›

Online banks typically offer the best rates and lowest fees of any bank type. Online banks don't offer branches and assume you're proficient with navigating online apps and websites. Read on to compare the pros and cons of online banks. That way, you can choose the right type of bank with confidence.

What is the problem with online banking? ›

Security Hazard

Every consumer wants the privacy of their transactions. However, since everything is available online, there is always a danger that someone could get the data and use it inappropriately. Threats of hacking and unauthorised access to the bank's systems are additional sources of e-banking security risk.

Can hackers access your banking app? ›

Mobile banking or any other activity that exposes your sensitive data should never be done on public Wi-Fi. If a hacker is monitoring the public Wi-Fi or hotspot you are using, they could potentially intercept the data being transferred to and from your phone and use it to access your banking account.

Which banks are most secure? ›

10 Safest Banks in the U.S.
BankAssetsFDIC Insured?
Wells Fargo$1.73 trillionYes
Citi$1.68 trillionYes
U.S. Bank$651 billionYes
PNC Bank$557 billionYes
6 more rows
Mar 29, 2024

Is it safe to do online banking on Wi-Fi? ›

Risks of home WiFi banking

If your connection is not secure, non-authorised users can attempt to join your network. Then, if your connection to your banking app is not encrypted, these unauthorised users may be able to see your information and gain access to your account.

Should I switch to an online only bank? ›

While the upsides of using an online bank often include higher rates and fewer bank fees, a potential downside can be the lack of branches. If you're a person who prefers being able to do your banking in person at a branch, it's probably best to stick with a bank that can accommodate that.

Is online banking safer than paper? ›

Thanks to encryption and secure Internet connections, online banking is a convenient and safe way to handle your money. Peer-to-peer payments are often safer than paying someone with a paper check. Paying bills online—particularly if you use autopay—can save both time and money.

Should I go with an online bank? ›

The lack of overhead gives internet banks advantages over traditional banks, including fewer or lower fees and accounts with higher APYs. Internet banks lack personal relationships, no proprietary ATMs, and more limited services.

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