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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with EA Games:
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In the last three months, how would you rate EA Games?
2.28 out of 5 4,340 ratings
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Online Play (44%)
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Sign in (36%)
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Glitches (9%)
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Game Crash (6%)
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Matchmaking (5%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 La Paz | Game Crash | |
 São Paulo | Online Play | |
 Rome | Sign in | |
 Egham | Sign in | |
 Boucherville | Online Play | |
 Melbourne | Online Play |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- April (@AprilEveSim) reported
Still can’t share pics with Twitter from in game and Also it seems I can’t share to the gallery. Is anyone else having this issue #TheSims4 :( @TheSims @EAHelp @SimGuruNick
- PinePoint (@PinePointFPS) reported
@EAHelp This is the loading screen directly after the seasonal 9 menu/changed servers menu, on the way to getting taken to the main menu I've seen people have been having the same problem since the drop of the genesis patch
- Ryan Hovey (@RyanHovey10) reported
@EAHelp @Respawn @PlayApex I bought the 20$ apex coins and have yet to receive them please fix your game and EA stop ripping people off.
- TheRarestGhost (@TheRarestGhost) reported
@EAHelp I’m having problems with my cpu and my gpu, my gpu isn’t working but my gpu works for other game.
- Big Bore Batallion [Clan BG1TV] (@BatallionBig) reported
@EAHelp Private DM sent. TBH, I'm about done with EA and their handling of it for reasons indicated in DM. This has been addressed since March, and as far as I'm concerned, the lack of customer service had been everything up to lacking.
- Куат Нуриманов (@n9SofHdmvwWVk42) reported
@EAFIFADirect @EAHelp That’s not true, problem with connection is still going
- Rav 2012 (@AvRegi) reported
@EAHelp Please my account of EA, game Star Wars Battlefront III can't connect on lineerror 918. What I have to do?I living in Brazil.
- Raeldon (@RaeldonTV) reported
OY @PlayApex @EAHelp make sure you fix the loba ult problem in arenas before you launch ranked.
- stepple (@stepple3) reported
@EAHelp currently having an issue where after clicking "continue" on the main menu I would be directed to the loading screen, and be stuck on it for extended periods of time, before being sent back to the main menu. I'm able to enter the lobby but the game would freeze up after
- axiswave (@axiswave1) reported
@EAHelp @primeRashy I’m having the same issue and want to play some featured battles 😭
- Missy Motion (@missymotion) reported
@_flowwer_cos @TheSims Oh, really? That's odd. I've never heard of this issue before and I can't think of a reason for it rn... Maybe @EAHelp can help with that?
- Megan (@reversethecrown) reported
@EAHelp is it a known bug that after going into CAS through the cheat way to crash your game? Happened to me about 10+ times in the past week or so 😞
- charmaine marie Clinch (@MarieClinch) reported
@EAHelp @primeRashy there are currently no Featured Squad Battles available. Please check again later”. Having same problem
- DLo (@TheReelDLo) reported
@EAHelp Yes it is something you have to fix mechanically within your game system asking if you can help me will get you nowhere because it is a feature that never works.
- Natasha (@Natasha90903107) reported
@Conor33651750 @EAHelp dover_tec on Instagram is a gaming expert and can fix the issues with your account
- A Strange Cat (@AStrangeCatto) reported
@Spec_Agent_C @PlayApex @EAHelp Have you found a fix for this?
- @Mvp24jay-walker (@Mvp24jayWalker) reported
@EAHelp this is in league matchups why does every h2h mode in @EAFIFAMOBILE have to be trash fix it please oh my god everything is auto play and spamming this is ****
- Harsha Vardhan.K.C (@harsha_k_c) reported
@EAHelp @LeiaCat_ @EAHelp I'm having the same issue and a lot of people using steam are having the same exact issue. It would be really kind of you if you check the discussions platform in steam under apex. Please look into the servers.
- Lucabrin (@brincat_luca) reported
@EAFIFADirect @EAHelp ea servers down again and got another lost. FIX YOUR GAME @EASPORTSFIFA
- Agent_C (@Spec_Agent_C) reported
@AStrangeCatto @PlayApex @EAHelp I haven't. It's not an end user problem.
- Megan (@reversethecrown) reported
@EAHelp is it a known bug in the sims 4 for Xbox series S that after going into CAS through the cheat way to crash your game? Happened to me about 10+ times in the past week or so 😞 after the last 4 updates my game has crashed on multiple occasions 😩
- flowwer (@_flowwer_cos) reported
@missymotion @TheSims @EAHelp I've emailed them before it just lead me in circles it's weird I've had the problem since December
- Daniel Alexoiu (@danix71) reported
@EA @EAHelp Worst customer service ever. More than a week with no reply at the case of "paid, not delivered" content. Shame, I will be carefull paying for EA content.
- ⟬ ⟭ V火E ⟭⟬ (@KuRvEziLLa) reported
@EAHelp The game needs to be fixed. There’s nothing a direct message will help with. I’m not the only person experiencing these issues, it’s not a consumer-side issue.
- Mike Millberg (@MMillberg) reported
@EAHelp In Volta 21, The Ferenc Puskas featured battle is not working. It keeps saying no featured battles available, please check again later.
- Z (@FoundAtTheEnd) reported
@EAHelp I wasn't banned. I mainly just play mass effect 3 multiplayer. You deactivated my account for not signing in. And I can't unlink the dead account account because I can't login in. Cant reset because the account to 2 factor is tied to a phone number I no longer have.
- Mr_KeVI_G (@kevin_schoeman) reported
@EAHelp Apex legends is broken For meGame is unplayable now
- Dave. (@Dave_Phirinyane) reported
@EAHelp the fact I still play Champs in July but when I score the game crashes or I disconnect?
- abbernaffy a **** (@freshskidmarks) reported
@EAHelp This doesn’t work because this glitch was reported 8 months ago by a lot of people and it’s still happening. Are you guys working towards a solution or will you guys only focus on fixing FUT?
- T926 (@t92666) reported
@EAHelp @PlayApex According to a few of my friends who are also experiencing the issue, when their internet speed is above 50mbps download, they can play. When their internet download speed is below 50mbps, the issue occurs.
