Retail Banking vs. Commercial Banking | Angel One (2024)

We have a variety of banking choices at our disposal. Banking services differ depending on the individual or organization. The retail banking model caters to the general public, with bank branches strategically placed across a city that works with retail customers on a regular basis. Commercial banking, on the other hand, helps businesses raise funds, extend loans, and offer advice. It offers business clients individualised credit that is tailored to their specific needs. A bank can do things like retail banking, corporate banking, merchant banking, investment banking, wealth management, and credit management, among other things.

What is retail banking, and why is it so important?

Retail banking, often known as consumer banking or personal banking, is a type of banking that caters to individual customers rather than huge organisations or enterprises. The term “retail banking” refers to mass-market banking geared toward the general people.

Local banks and large-scale corporate banks that provide services worldwide are examples of retail banks. Online and mobile banks have become increasingly popular as a result of technological advancements, and they provide the same services in a digital format.

The term “retail banking” refers to a wide range of products and services, including:

  • Savings and checking accounts
  • Deposit certificates (CDs)
  • Mortgages
  • Finance for vehicles
  • Credit cards are accepted.
  • Personal credit products such as home equity lines of credit (HELOCs) and other personal credit products
  • Currency exchange and remittance services

What is commercial banking, and how does it work?

Commercial banking, often known as corporate banking, provides financial services to businesses, corporations, institutions, and governments. Commercial banks offer commercial loans, worldwide trade and treasury services, and other business-oriented products. The commercial banking approach is designed to increase revenue rather than client base. Despite having a far smaller clientele than retail banks, commercial banks are often more profitable due to their affluent customers.

Corporations and other financial entities can get the following goods and services from commercial banks:

  • Loans and various types of credit
  • Services for treasury and cash management
  • Financing of equipment
  • Real estate for business
  • Finance for international trade
  • Employer-related services

Commercial banks provide services to their corporate clients through their investment banking units as well, such as asset management and securities underwriting.

Difference between Retail and Commercial Banks

Let’s look at how Retail and commercial banking are distinct in various aspects in more detail.

Services Provided

Both types of banks offer a diverse range of services to their customers. The following services are available to retail banking customers:

Savings and checking accounts

Customers can open checking and savings accounts with a retail bank. You must pay a monthly fee once you’ve opened a checking account.

A savings account pays a little greater interest rate than a checking account. You cannot, however, have checks issued on the account.

Mortgages

Clients of retail banks can choose from a variety of mortgage loan options. These loans can be used to buy a home or an investment property. Mortgages, in general, account for a significant portion of retail banking revenues due to their magnitude.

Vehicle Financing

Retail banks are another option for clients searching for auto finance. Existing auto loans can also be refinanced by the banks.

Credit Card services

For banks, credit cards are one of the most profitable sources of interest income. This is due to the fact that this service has some of the highest interest rates in the business.

There are many additional services available through retail banking, but these are the most common.

Loans and other forms of credit

Corporate banks, like retail banks, provide a variety of financing options. The fact that loans are involved is perhaps the most significant distinction. Corporate banking provides more reasonable services than retail banking.

Services for Treasury and Cash Management

Treasury and cash management services are also available to corporate banking clients. Clients can use such services to manage their working capital as well as satisfy their currency exchange demands.

Lending of Equipment

Clients can get a variety of equipment through tailored loans and leases. Equipment like this may be used in a range of industries, including manufacturing, information technology, and transportation.

Other services

Corporate banks also provide the following services:

Factoring letters of credit for trade financing

Clients of corporate banking may expect to discover a variety of products to satisfy their financial needs.

Clients to Be Targeted

The clientele of these two banks are vastly different.

Individuals are the focus of retail banking. Corporate clients, ranging from SMEs to big conglomerates, are the focus of commercial banking.

Transaction Volume and Value

The volume of transactions in retail banking is often high. However, because the client base comprises people and small enterprises, the transaction value is modest.

Commercial banking, on the other hand, has a substantially smaller transaction volume. The value of these transactions, on the other hand, is significantly larger because the customer base is often composed of large corporations.

Customization of Products

In general, there is limited product and service customization in retail banking. The majority of items are standardized, sometimes known as “off-the-shelf” products.

Corporate banking is unusual since the goods and services are highly customized to match the client’s individual requirements and preferences.

Conclusion

A commercial bank offers both retail and corporate banking services, which differ in a variety of ways, including customers, products/services supplied, and transaction amounts.

Retail banking is a type of mass-market banking that involves a large number of consumers and significant transaction volumes. Corporate banking, on the other hand, refers to the services provided by banks to businesses in order to help them develop and function more efficiently.

Retail Banking vs. Commercial Banking | Angel One (2024)

FAQs

Retail Banking vs. Commercial Banking | Angel One? ›

A commercial bank offers both retail and corporate banking services, which differ in a variety of ways, including customers, products/services supplied, and transaction amounts. Retail banking is a type of mass-market banking that involves a large number of consumers and significant transaction volumes.

What is the difference between retail banking and commercial banking? ›

The key difference between retail and commercial banking is who the products are designed for. While retail banks service individuals, communities, small businesses, and families, commercial banks focus on larger companies, government entities, and institutions.

Is a bank commercial or retail? ›

Retail banks provide services to retail customers, whereas commercial banks provide their services to corporate customers and businesses, though most banking institutions have both a retail and a commercial division.

What is the difference between retail banking and general banking? ›

Retail banks deal with mass-market, including the general public. In short, they serve individuals and the general population. Thus, they have a wider client base. Commercial banks serve specific corporations, governments, and businesses, including small, medium, and large-scale firms, etc.

Can a bank be both retail and commercial? ›

Some banks offer both retail banking services and commercial banking services. How do these banks make a profit? Both commercial and retail banks lend money at a higher rate than they borrow it. This allows them to balance those that save more with those who borrow more, which is vital for a healthy economy.

What is the difference between retail and commercial? ›

Key Takeaway differences:

A retail lease is used where there is a sale of goods or services, often in a shopping centre (cluster of 5 or more stores). A commercial lease is used for warehouse, industrial or office space premises.

Is Wells Fargo a retail bank? ›

Wells Fargo & Co (WFC) is a diversified financial service holding company that offers retail and wholesale banking, and wealth management services to individuals, businesses, high-net-worth individuals, and institutions, through its subsidiaries.

Is Wells Fargo a commercial or retail bank? ›

In addition, Wells Fargo is a large and diversified financial institution with operations in retail banking, investments, mortgage lending, commercial lending and more.

What is considered retail banking? ›

Retail banking is the part of a bank that deals directly with individual, non-business customers. This operation brings in customer deposits that largely enable banks to make loans to their retail and business customers. Corporate, or business, banking deals with corporate and other business customers of varying sizes.

What falls under commercial banking? ›

Commercial banks are what most people think of when they hear the term “bank.” Commercial banks are for-profit institutions that accept deposits, make loans, safeguard assets, and work with many different types of clients, including the general public and businesses.

Why is it called retail banking? ›

Retail banking, also known as consumer banking or personal banking, is the provision of services by a bank to the general public, rather than to companies, corporations or other banks, which are often described as wholesale banking (corporate banking).

Is retail banking a bank teller? ›

Is a retail banker a bank teller? Sometimes, a retail banker may also serve as a teller. Some banks employ tellers apart from personal bankers, as these professionals perform the responsibilities of a banking advisor, such as handling loan applications. Tellers account for the majority of retail banking positions.

Who controls retail banks? ›

The Federal Reserve is responsible for supervising--monitoring, inspecting, and examining--certain financial institutions to ensure that they comply with rules and regulations, and that they operate in a safe and sound manner.

Is Chase a commercial bank? ›

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with $2.6 trillion in assets and operations worldwide.

What is a commercial bank example? ›

For example, Bank of Baroda, State Bank of India (SBI), Dena Bank, Corporation Bank, and Punjab National Bank. Foreign bank –: These banks are established in foreign countries and have branches in other countries.

What is considered commercial banking? ›

A commercial bank is a financial institution that provides services like loans, certificates of deposits, savings bank accounts bank overdrafts, etc. to its customers. These institutions make money by lending loans to individuals and earning interest on loans.

What do you mean by commercial banking? ›

What is Commercial Bank? A commercial bank is a kind of financial institution that carries all the operations related to deposit and withdrawal of money for the general public, providing loans for investment, and other such activities. These banks are profit-making institutions and do business only to make a profit.

What is the difference between a bank and a commercial bank? ›

The central bank and Commercial bank are the important financial institutions of a country. The central bank is an institution that is responsible for the monetary policies of the country while the commercial bank provides banking and other financial services to the general public.

What explains the difference between retail and commercial banking brainly? ›

Final answer:

Retail banking serves individual customers with personal banking needs like savings accounts and personal loans, while commercial banks cater to businesses and large corporations offering services such as business loans and cash management services.

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