Steam Support :: I've been VAC banned (2024)

FAQs

How do I fix my Steam VAC ban? ›

VAC bans are permanent, non-negotiable, and cannot be removed by Steam Support. If a VAC ban is determined to have been issued incorrectly, it will automatically be removed. If you wish to discuss Valve Anti-Cheat with the community, you may do so here.

VAC bans cannot be appealed. If a VAC ban is issued incorrectly it will be automatically removed after investigation, but Steam Support does not manually remove VAC bans applied to accounts for any reason.

Many games on Steam utilize the Valve Anti-Cheat System (VAC) or third party anti-cheat technology that can result in cheaters being banned from secure servers for multi-player games. VAC bans are permanent and cannot be removed from an account.

Most trade bans are permanent. In rare cases, accounts are suspended in order to ensure they can't be accessed. This may be done because the account has been used for illegal activity, or to prevent the account's use until it can be restored to its owner in cases where a lock might not suffice.

Technically there is no limit on how much VAC bans you can have on your Steam Account however if you one of those People who likes to collect "VAC bans", they may terminate your Community Profile/Steam Account.

VAC is not known to IP ban. It is highly unlikely that they do IP ban. But we have one user who says he was banned on one account, when making a second account using the same IP it was banned after he was AFK racking up gameplay hours.

False VAC bans are rare, but when they do happen they usually get removed within the first 2 weeks.

The user's Steam profile is also marked with "ban(s) on record", which is publicly visible and cannot be hidden, regardless of the profile visibility of the banned account.

If you get a VAC ban, you're no longer able to play on VAC-protected servers (any official servers) in any VAC-enabled game on your account. This means no official TF2 servers, no official CSGO servers, etc. You can still play on custom servers, provided they're not VAC-protected.

The difference is that with a game ban you can still play casual games, but with a VAC ban you can only play with bots. How do you get a game ban?

How do I contact Steam support? ›

How do I contact Steam Support? Visit https://help.steampowered.com for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.

Hi again, No, as long as you're not doing it intentionally to abuse the refund system, you won't be banned.

Steam accounts cannot be bought or sold. An account is for the personal use of its creator only.

If a VAC Ban, cooldown or overwatch ban has been registered on your account, you will no longer have access to the CS:GO store, or be able to make trades for CS:GO items, and you will no longer receive item drops. Steam Support cannot remove a VAC ban.

CS:GO players can get the VAC error message for a variety of reasons. The most common reason is when Valve pushes an update in the game. Other reasons are usually if the player is trying illegal ways to gain an advantage in-game. Unless you are trying to cheat and use unfair means, you have nothing to worry about.

It uses Signature Scanning to detect possible cheats when scanning the computer's memory and processes.